What You Need to Know
- With the Message Pay service, you will receive a text message informing you of the amount due on your loan. If you wish to opt out of our text messaging service, you can do so by replying to the message with "STOP".
- The link will take you to a portal where you will be asked to verify your account with your member number and the primary account holder's date of birth.
- If you choose to use this service to make payments, you will need to verify your account the first time. To do so you will have to set up the following:
- Choose a 4-digit pin: once you have entered your account number and date of birth, it will prompt you to create a 4-digit pin. Please save this information in a secure place as you will need this pin number to verify any future payments.
- Preferred method of payment: to make a payment you will have to add your preferred form of payment in the portal. You can do this by selecting “Add New Debit Card” or “Add New Bank Account” which will prompt a secure website for you to input your information. If done correctly, there will be a message stating “Payment Method Success”, and you will be redirected to the payment portal.
- Once your account has been successfully verified, you will be directed to the payment portal where you'll be able to see all your loans and will also be able to select your preferred payment method.
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Member Benefits
- This service is FREE for ACH transactions (using your routing number and savings/checking account number)
- The fee for debit card transactions is $5.99
- Payments accepted from checking accounts, savings accounts, and debit cards
- Encrypted information guarantees your information is safe and secure
- This service provides a convenient way to pay from an external account via text or online/mobile
- Receive text reminders so you’ll never forget to pay your loan
- Texts will come from phone number 720-594-5968
FAQ's
If I opt out of receiving text messages, will I still be able to pay my loans online?
Yes, you will have to access the payment portal through our website or online and mobile banking. However, you will not receive any text notifications regarding payment reminders and will not be able to make a payment via text message.
How can I pay my account via text message?
Once you receive a text reminder, you respond “Pay” to the same text. You will be asked to enter your pin to verify your account, once you have completed this process your payment will be complete, and you should receive a confirmation text. NOTE: you will have to setup a 4-digit pin and preferred method of payment prior to using text payments.